What is Heats N' Cigs?
Heats N’ Cigs is the leading E-cigarette store in Quezon City. We Focus on products to help smokers quit their habits. Our mission is to make our community a Tar Free World.
How much is your delivery fee?
We charge Php 150.00 pesos for all orders in Metro Manila. This includes cash handling service. (COD)
When will my orders be delivered?
In Metro Manila, we deliver same day for orders placed before 1 pm, Monday to Sundays. Orders placed after 1 pm will be dedlivered the next day.
Do you ship outside of Metro Manila
Yes, we do. Shipping Fee will vary based on destination & quantity. We do require Full Payment for all provincial delivery. Cash on delivery is not available for provincial deliveries.
Do you have a return policy?
Yes, we have. Our customer support will guide you on how to process the returns on certain products. You can contact via Facebook or via E-mail firstname.lastname@example.org
What are your operating hours?
We are open Monday to Sunday 11am-5pm (will be subjected to change as our situation improves).
What payment methods are accepted?
- Cash pick-up.
- Cash on delivery (within Metro Manila)
- Credit and Debit Cards
- Bank transfer: BDO, BPI, and Metrobank
What if I fail to receive my order?
If nobody was able to receive your order, We will charge another shipping fee on top, the next time we deliver.
How to be a reseller?
Why can’t I select next day delivery?
We can only offer next day on goods we have in stock at our dispatch depot.